Safe, clear electrical work.

Yes, PHBLUE's electrical work is carried out by NICEIC-approved engineers. Notifiable work (Part P) is registered with your local Building Control automatically through NICEIC. You get the certificate emailed within 14 days.

Domestic EICR (Electrical Installation Condition Report) starts at £150 for a flat or 1–2 bed home, £180 for 3–4 bed, £220 for 5+ bed. Includes the full report, photographs, and a follow-up phone call to walk you through any C1/C2/C3 codes. Landlord packages combining EICR + smoke/CO checks save £25.

Almost always one of three things. A failing appliance pulling the circuit down (we'll isolate by elimination). A damaged cable connection in the wall, usually behind a socket or switch where the live and neutral have crept closer over time. Or an end-of-life RCD, since modern dual-RCD consumer units are rated for around 15 years.

If yours is a wooden-back, plastic-back, or pre-2008 metal unit without RCD protection, yes, because Wiring Regs (BS 7671) require it for compliance. A standard CU swap is £550–£750 fitted, NICEIC-certified. We'll check yours during an EICR or any other visit free.

Yes, OZEV-approved installer for 7kW home wallboxes (Pod Point, Easee, Wallbox, Hypervolt). Survey is free for households with off-street parking. We handle the DNO notification if your supply needs upgrading. The OZEV £350 grant ended in March 2022 for homeowners, but it's still available for renters and flat-owners under EVHS.

Switch off the circuit at the consumer unit and ring us. Don't wait. Burnt connections behind a faceplate progress fast, so what's a hot socket today is a wall fire next week. We treat these as priority callouts.

No, not for any job we go on to quote or carry out. Diagnostic visits where we don't end up doing work are charged at our standard hourly rate (£90 first hour, £55 after) and we'll always tell you that up front.

Fixed-price for everything we can survey: boiler installs, bathrooms, EV chargers, EICRs, central heating refurbs, heat pumps. Variable-rate for diagnostic and repair work, but with hourly rates published on every relevant page so you know before we start.

For jobs over £3,000 we take a 30% deposit at scheduling, 50% on day one, balance on completion. That covers our materials outlay without exposing you. Smaller jobs are paid on completion. We accept bank transfer, card, and Apple/Google Pay; no cash in hand.

Not directly: we're not authorised to broker credit. For boiler installs, Worcester Bosch and Vaillant both run their own finance schemes (0% over 12 months on installs through accredited installers like us). Ask at quote stage and we'll send you the application link.

Always. Every job over £200 gets a written, itemised, fixed-price quote before any work starts. The quote is yours to keep, valid for 30 days, and the price on it is what you'll pay: line-item breakdown for materials, labour, and any provisional sums.

For genuine emergencies (gas leak, no heat in winter, burst pipe) we aim to be on site within 60 minutes anywhere in Cardiff and within 90 minutes for Penarth, Barry, and the Vale. Out of hours, your call goes to a triage line that wakes Nigel for true emergencies.

No call-out fee for jobs we go on to quote. Diagnostic visits where we don't carry out work are charged at our standard hourly rate, which we'll always tell you about up front.

The Boiler Upgrade Scheme pays toward an air-source heat pump install at one of two rates. If your home currently runs on oil or LPG you get £9,000, an uplift for off-gas-grid homes that runs until 31 March 2027. If you're on mains gas it's £7,500. The voucher is applied for through the installer before the work starts, so you never handle the paperwork or the money. The grant is discounted at the point of sale.

Yes, every gas engineer who works under PHBLUE is Gas Safe registered. You'll see our registration number on every quote, every invoice, and every Gas Safety Certificate. You can also verify us directly on the Gas Safe Register's public lookup.

Cardiff and the surrounding South Wales region, primarily Cardiff, Penarth, Barry, Caerphilly, Llandough, Roath, Rhiwbina, Whitchurch, and Cowbridge. If you're nearby and we don't cover your postcode yet, drop us a message and we'll see what we can do.