Boilers
Combi swaps and new installs, plus repairs, annual services and landlord gas safety certificates, from Gas Safe registered engineers.
The questions every Cardiff homeowner asks us before signing a quote, answered straight.
If parts are available and the boiler is otherwise sound, repair may be the right call. If reliability, safety or repeated breakdowns are becoming an issue, we'll quote replacement honestly.
Combi suits most 1–3 bed homes (no tank, instant hot water). System or regular is for higher-demand homes: multiple bathrooms running at once, or where pressure is too low for a combi.
Manufacturer warranties vary by boiler, installer status and service history. We will confirm the exact warranty in writing before you commit.
Bigger is not always better. The right size depends on hot-water demand, property size, insulation, flow rate and the existing system.
Combi swaps and new installs, plus repairs, annual services and landlord gas safety certificates, from Gas Safe registered engineers.
From a £20 cartridge fix on the bypass valve to a full system upgrade with a new cylinder.
Exact price depends on access, parts, boiler model and whether the system needs extra work.
Like-for-like or upgraded install
Annual service or warranty cover
Fast response where available
Request a boiler service and gas safety certificate for a property that I was going to rent. Nigel's depth of knowledge was excellent.
The same process for a small repair and a major install. Predictable, written down, never improvised on the doorstep.
A like-for-like combi swap is usually a single working day. System or regular boiler upgrades, or installs that need the flue rerouted, take one to two days. Back-boiler removals add half a day for the chimney sweep and asbestos check. We'll give you a firm timeline at quote stage so you can plan around it.
PHBLUE's existing site says we service and repair all major boiler makes and models, including Worcester Bosch, Vaillant, Ideal and Baxi. The right brand depends on the house, budget, warranty and parts availability, so we confirm the recommendation in the quote.
A written boiler quote should set out the boiler, flue work, controls, any filter or system-cleaning work, warranty position, registration requirements and removal of the old unit where included. We confirm the exact scope before work starts.
Boiler prices depend on the model, flue route, controls, system condition, access and whether extra pipework or cleaning is needed. Send the boiler details and postcode and we will confirm the price before work starts.
Yes, every install includes removal and recycling of the old unit, packaging take-away, and a full clean-down before we leave. You'll get the warranty paperwork and the Gas Safety Certificate handed to you on the day.
Yes. The existing PHBLUE site says we service and repair all boiler makes and models, including Worcester Bosch, Vaillant, Ideal, Baxi and more.
No, not for any job we go on to quote or carry out. Diagnostic visits where we don't end up doing work are charged at our standard hourly rate (£90 first hour, £55 after) and we'll always tell you that up front.
Fixed-price for everything we can survey: boiler installs, bathrooms, EV chargers, EICRs, central heating refurbs, heat pumps. Variable-rate for diagnostic and repair work, but with hourly rates published on every relevant page so you know before we start.
For jobs over £3,000 we take a 30% deposit at scheduling, 50% on day one, balance on completion. That covers our materials outlay without exposing you. Smaller jobs are paid on completion. We accept bank transfer, card, and Apple/Google Pay; no cash in hand.
Not directly: we're not authorised to broker credit. For boiler installs, Worcester Bosch and Vaillant both run their own finance schemes (0% over 12 months on installs through accredited installers like us). Ask at quote stage and we'll send you the application link.
Always. Every job over £200 gets a written, itemised, fixed-price quote before any work starts. The quote is yours to keep, valid for 30 days, and the price on it is what you'll pay: line-item breakdown for materials, labour, and any provisional sums.
For genuine emergencies (gas leak, no heat in winter, burst pipe) we aim to be on site within 60 minutes anywhere in Cardiff and within 90 minutes for Penarth, Barry, and the Vale. Out of hours, your call goes to a triage line that wakes Nigel for true emergencies.
No call-out fee for jobs we go on to quote. Diagnostic visits where we don't carry out work are charged at our standard hourly rate, which we'll always tell you about up front.
The Boiler Upgrade Scheme pays toward an air-source heat pump install at one of two rates. If your home currently runs on oil or LPG you get £9,000, an uplift for off-gas-grid homes that runs until 31 March 2027. If you're on mains gas it's £7,500. The voucher is applied for through the installer before the work starts, so you never handle the paperwork or the money. The grant is discounted at the point of sale.
Yes, every gas engineer who works under PHBLUE is Gas Safe registered. You'll see our registration number on every quote, every invoice, and every Gas Safety Certificate. You can also verify us directly on the Gas Safe Register's public lookup.
Cardiff and the surrounding South Wales region, primarily Cardiff, Penarth, Barry, Caerphilly, Llandough, Roath, Rhiwbina, Whitchurch, and Cowbridge. If you're nearby and we don't cover your postcode yet, drop us a message and we'll see what we can do.
We look at the job properly, put the quote in writing, and tell you honestly whether you actually need a new boiler.
