Areas covered

Local engineers, clear response times.

Cardiff first, South Wales around it. Pick your area to see common jobs, local context and expected response times.

90 minutes

Barry

We've worked across Barry for years, from the seafront and the Knap to Highlight Park and the new estates around Waterfront. We work CF62 and CF63 most days; bookings usually fit in within a working day or two.

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90 minutes

Caerphilly

We cover Caerphilly town, Bedwas, Trethomas, Senghenydd and Abertridwr. The mountain road from Cardiff puts us 25–35 minutes from most CF83 addresses.

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60 minutes

Cardiff

PHBLUE is based in Llandough Industrial Estate, with engineers across the city. Most calls within Cardiff itself are 60 minutes door-to-door for genuine emergencies, and a same-working-day quote for everything else.

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90 minutes

Cowbridge

Cowbridge and the surrounding Vale villages, including Llanblethian, Llandow, St Hilary, and the rural stretches running west towards Bridgend. We cover them all.

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30 minutes

Llandough

Our yard is in Llandough Industrial Estate. Llandough village and the surrounding area gets the fastest response we offer, often inside 30 minutes for emergencies.

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75 minutes

Penarth

We've been working in Penarth, Lavernock, and the surrounding Vale of Glamorgan villages since the early days. The yard at Llandough is 10 minutes from the seafront, so we cover Penarth most days.

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75 minutes

Rhiwbina

Rhiwbina, Whitchurch and the surrounding areas of north Cardiff. Mostly 1930s–1970s housing with a smaller stock of newer infill, and increasing interest in heat pump conversions.

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60 minutes

Roath

Roath is mostly Victorian and Edwardian terraced housing; we know the quirks of the stock, the typical pipework runs, and the boiler types most owners inherit.

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70 minutes

Whitchurch

Whitchurch covers a wide swathe of north Cardiff, with mostly 1930s–1980s housing and a steady stream of bathroom and kitchen renovations.

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Areas covered

Not sure if we cover you?

Send your postcode or call Nigel. If you're close to Cardiff, we'll usually find a sensible slot.

9
Areas covered
10
Postcodes
15
Years in Cardiff
Yard Llandough Industrial Estate, Cardiff CF11 8RR Response 60 min · Cardiff & the Vale
Routinely covered:
  • Cardiff
  • Penarth
  • Barry
  • Caerphilly
  • Llandough
  • Roath
  • Rhiwbina
  • Whitchurch
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Check your postcode.

Borders are never as tidy as a map suggests. Type yours and we'll confirm cover and a realistic response time.

Coverage

Questions we get about where we work.

How quickly can you come out for an emergency?

For genuine emergencies (gas leak, no heat in winter, burst pipe) we aim to be on site within 60 minutes anywhere in Cardiff and within 90 minutes for Penarth, Barry, and the Vale. Out of hours, your call goes to a triage line that wakes Nigel for true emergencies.

Do you charge a call-out fee?

No call-out fee for jobs we go on to quote. Diagnostic visits where we don't carry out work are charged at our standard hourly rate, which we'll always tell you about up front.

How does the heat pump grant work?

The Boiler Upgrade Scheme pays toward an air-source heat pump install at one of two rates. If your home currently runs on oil or LPG you get £9,000, an uplift for off-gas-grid homes that runs until 31 March 2027. If you're on mains gas it's £7,500. The voucher is applied for through the installer before the work starts, so you never handle the paperwork or the money. The grant is discounted at the point of sale.

Are you Gas Safe registered?

Yes, every gas engineer who works under PHBLUE is Gas Safe registered. You'll see our registration number on every quote, every invoice, and every Gas Safety Certificate. You can also verify us directly on the Gas Safe Register's public lookup.

What areas do you cover?

Cardiff and the surrounding South Wales region, primarily Cardiff, Penarth, Barry, Caerphilly, Llandough, Roath, Rhiwbina, Whitchurch, and Cowbridge. If you're nearby and we don't cover your postcode yet, drop us a message and we'll see what we can do.

Ready when you are

Not sure if we cover you?

Send your postcode or call Nigel. If you're close to Cardiff, we'll usually find a sensible slot.

  • Same working day reply
  • Clear pricing before work starts
  • Gas Safe · NICEIC · Checkatrade
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